IOS and iPad OS not showing books

[Richard Brown]

When I open a book on My iPhone and iPad, the image of the fook does not appear. How can I resolve this?

 

[Alex]

Hi @Richard Brown, I just tested this myself and confirmed the issue! It seems to be iOS only.

I also noticed there are some lazy loading scripts being applied to the image. Can you try to disable that and see if the image loads properly? That will be a good first step to debugging this.

 

[Richard Brown]

Alex, I removed the lazy load script and cleared the WP Rocket Cache. I still do not see the images. Can you check from your end?

 

[Alex]

Hi @Richard Brown, weird, I am trying to debug this and I am not seeing any obvious answers yet. Do you see the same issue on my old site?

Books – Alex Mangini

 

[Richard Brown]

@Alex, it worked fine when I first set up the bookshelf. I only noticed it recently when someone pointed it out to me. FYI, I am using the latest IOS version and will likely update to IOS 16 soon.

 

[Richard Brown]

Alex, how are you today?

I am now having the same issue with featured images in Streams. The featured image opens on my laptop but not on my iPhone or iPad.

I removed the laze load on this post, which still did not work.

Jan Loved Therapy Dogs - Sharing Jan’s Love!

Re-partnering is not of interest to me. I miss Jan, but she is still with me, and neither a therapy dog nor another life partner can replace her.

www.lilienbrown.net

 

[Alex]

Hey @Richard Brown, all fine and very excited for some upcoming MD releases.

This extra information helps and I will take another look into your site shortly and hopefully find the answer this time around!

This has not been a reported issue before or comes up on my test site, so it is a little more involved to get to the bottom of the issue.

 

[Alex]

Hey @Richard Brown, have you tried disabling your image optimization (Imagify) plugin and testing the images on your iPhone again? As always, clear your cache and hard refresh after you are done making the changes on your website.

 

[Richard Brown]

@Alex, the images appear now with no problem. I presume this means I cannot use that plugin again?

 

[Alex]

@Alex, the images appear now with no problem. I presume this means I cannot use that plugin again?

Yes, you can use the plugin but disable features that seem related to image optimization to track down which part of the plugin is hiding images.