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Awaiting feedback Finally purchased - some questions

ethan

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Hey,

So I finally purchased after putting it off for a few months. So far, so good. A few questions:

1. I have a few thousand users on my Xenforo forum that don't have any type of registration on my wordpress site. I understand Xenforo doesn't transfer over to Wordpress with this plugin, but how do users go about syncing their pre-existing Xenforo account with a new wordpress account? Is that possible in any way? To me, it seems like once they register their username on Wordpress, they'll create a duplicate username on Xenforo? What's the solution to this? Is there a shortcode that can be implemented in the My Account area in Woocommerce that can link up accounts or anything like that?

2. Is there any way to create a boxed version of the Thread comments on Wordpress posts? I couldn't seem to find styling options in regards to that. Is that something that's going to have to be customized by a developer?


3. At this point, is it recommended to just cancel the Xenforo registration option and just redirect forum guests to Wordpress so they can register and create their "master" account on Wordpress and then have it carried over to Xenforo? Is that common practice here?

4. Also, for the life of me, I can't get users to sync when they register on Wordpress. Followed the video, and I can't seem to get it linked.

My settings:

Thanks,

Ethan
 
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Alex

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Hey @ethan thanks for the purchase!

1. I have a few thousand users on my Xenforo forum that don't have any type of registration on my wordpress site. I understand Xenforo doesn't transfer over to Wordpress with this plugin, but how do users go about syncing their pre-existing Xenforo account with a new wordpress account? Is that possible in any way? To me, it seems like once they register their username on Wordpress, they'll create a duplicate username on Xenforo? What's the solution to this? Is there a shortcode that can be implemented in the My Account area in Woocommerce that can link up accounts or anything like that?
There is currently no bulk syncing tool in XFtoWP, though that is the next major development focus and 1.3 was a big help in getting there. Until then, you can get creative by following your thought below, and you don't necessarily have to close registration on XF:

3. At this point, is it recommended to just cancel the Xenforo registration option and just redirect forum guests to Wordpress so they can register and create their "master" account on Wordpress and then have it carried over to Xenforo? Is that common practice here?

For starters, yes, just as in your case here you registered to the XF site first, then purchased the product which triggered another XF user to get created. Before writing this I had to edit your WP user to un-sync (?) the new account and sync your original forum account. And yes, then delete the new XF user. Luckily that was easy, but not ideal to regularly clean up.

If you can get users to register themselves to WP you can give them a manual verify form in the account area to sync their existing forum usernames. Here's a dressed up example from MD.com, and you've also done this at Xenforo.com to verify your forum account there too:

Screen Shot 2021-11-09 at 9.12.58 PM.png

You can drop this shortcode to embed the user verify form. Shows to logged in WP users only:

CSS:
[xf template="user-verify"]

Now since you already have existing forum users you may actually want to disable XFtoWP > User sync > Settings > Sync user registrations as this will give the newly registered WP users a chance to verify their accounts without ever triggering a duplicate user.

Of course we have to account for users who will be newly registered to your site and still need an account on both sites, and this is where User actions come in.

Simply trigger account creation on product purchase only (not general registration), which is where your WooCommerce setup will be helpful:

Screen Shot 2021-11-09 at 9.21.40 PM.png

I actually think that could hold you over so long as you write quick instructions for users on how to register and verify to the account area.

2. Is there any way to create a boxed version of the Thread comments on Wordpress posts? I couldn't seem to find styling options in regards to that. Is that something that's going to have to be customized by a developer?
Not 100% sure what you mean here, like adding a background color, border and spacing around the comments? That sounds like some basic CSS.

4. Also, for the life of me, I can't get users to sync when they register on Wordpress. Followed the video, and I can't seem to get it linked.
My suspicions from your screenshots are:

1) API user key may not have the proper user:read or user:write permissions
2) Is API user a super user key?
3) Does API user have Edit Users & Moderators Administrator permission?
4) Seems like you are already past this but just in case: does https://domain.com/api/ return JSON, or an "Error Not Found" message? If not found, you must fix to access your site's API.
 
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ethan

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Hi,

Thank you for the response. I implemented this immediately.

One thing I noticed:

I linked my admin account with my account on xenforo using the shortcode (that admin account is also the super user API), and then I unlinked it to test a different account.

When I tried to link up my admin account again, it wouldn't let me. It gave the message that the account has already been verified.

Any reason behind this? Now I can't seem to link my admin account on wordpress with my admin account on Xenforo.
 
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Alex

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Hi,

Thank you for the response. I implemented this immediately.

One thing I noticed:

I linked my admin account with my account on xenforo using the shortcode (that admin account is also the super user API), and then I unlinked it to test a different account.

When I tried to link up my admin account again, it wouldn't let me. It gave the message that the account has already been verified.

Any reason behind this? Now I can't seem to link my admin account on wordpress with my admin account on Xenforo.
Great, I was wondering how it turned out for you!

I have noticed some discrepancies with super admin accounts in my testing. If my memory serves me correctly, I found certain restrictions are placed on super admin accounts over the XF API. My admin account on this forum is not connected to my WP account for that reason.

I'll test this again later today and report back with any specifics, in the least to confirm the super admin sync restrictions.
 
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ethan

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Hey,

So update on this.

I have memberpress, and on my admin account it won't let me make a purchase on my site. My memberpress site disables all forms on checkout and only lets you choose payment option (since all accounts that are at this point are already signed up).

a82e494db94f5dd2a88b9c71a973ca61.png


Not sure why this is, but it makes it hard to test things with this. It seems to work fine with a new account? But I'd like to know why this is treating my admin account like I'm registering a new account on a payment selection page.

fe8abf2584aa0c0a6a2c8c4e98423a56.png


Here's what my settings look like in Memberpress.

Again, this is on my memberpress site that's getting denied by Memberpress (its's showing a memberpress error) because it's finding out that my admin account is connected to my forum admin account.

When I disable XPtoWP, the error goes away and I can continue thru checkout like normal.


Any thoughts on why this is happening? @Alex
 
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Alex

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Hey @ethan, thanks for your patience with my reply!

Not sure why this is, but it makes it hard to test things with this. It seems to work fine with a new account? But I'd like to know why this is treating my admin account like I'm registering a new account on a payment selection page.
I believe there is an (over)protection in XFtoWP's product purchase logic that is preventing a user action from running if the WP user is already registered to your forums. I will conduct some further testing to see how to lift this as I've seen it occur in another use case before too.
 
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ethan

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Hey @ethan, thanks for your patience with my reply!


I believe there is an (over)protection in XFtoWP's product purchase logic that is preventing a user action from running if the WP user is already registered to your forums. I will conduct some further testing to see how to lift this as I've seen it occur in another use case before too.

This issue is still ongoing. I've been unable to use it because it causes too many errors with Memberpress. Any resolution to this issue?


Also, when I connected my blog posts to forum posts to receive forum comments on my blog, whenever I deleted posts on the thread, they'd still show on Wordpress. Is that normal or am I doing something wrong?
 
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ethan

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Thanks for the followup. I've confirmed the issue and will have it fixed in the next Release candidate of 1.4.2 (just released tonight).


Thanks.

What about this issue?

This issue is still ongoing. I've been unable to use it because it causes too many errors with Memberpress. Any resolution to this issue?


Also, when I connected my blog posts to forum posts to receive forum comments on my blog, whenever I deleted posts on the thread, they'd still show on Wordpress. Is that normal or am I doing something wrong?
 
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Alex

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Also, when I connected my blog posts to forum posts to receive forum comments on my blog, whenever I deleted posts on the thread, they'd still show on Wordpress. Is that normal or am I doing something wrong?
The next time the thread refreshes it will show only the posts that exists. You can change the thread refresh rate in WP admin > XF > Site Setup > Refresh Interval
 
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ethan

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The next time the thread refreshes it will show only the posts that exists. You can change the thread refresh rate in WP admin > XF > Site Setup > Refresh Interval

Okay, will give that a try.

I downloaded 1.4.2 Release Canidate 1. Hopefully it no longer throws registration conflicts with memberpress.
 
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Alex

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I downloaded 1.4.2 Release Canidate 1. Hopefully it no longer throws registration conflicts with memberpress.
That will most likely be in RC2 since I responded to your thread here after I released it. But this is a high priority issue to get resolved for you.
 
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Alex

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Hi @ethan, I'm glad to say I have made good progress on fixing the issue and you can expect to see 1.4.2 RC2 out very soon.
 
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Alex

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Hi @ethan, XFtoWP 1.4.2 RC2 has been released with the proper fixes for your checkout issue. You can download it from your account area and install the plugin to your site and test your checkout process.
 
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Alex

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Hi @ethan, version 1.4.2 has been marked stable and will be available in your Plugin update screen. Please let me know how the new version works for you. I've put it through lots of testing and am confident your MemberPress issues will be resolved.
 
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