The "username" and "email" fields should not be empty, so something is wrong with the user sync. I recommend you follow these steps:
- Upgrade the plugin to XFtoWP 1.5 RC1 (just released today)
- Read how to upgrade the plugin, go to "Manual Updates":
How to update the XFtoWP plugin
It is easy to keep the XFtoWP plugin up to date. With an active license key you can enable one-click updates to be sent to your websites. You can also manually update the plugin in a few short steps…xftowp.com- After the upgrade, go to Bulk actions > Disconnect users. Wait to complete the process.
- Edit any WP user and scroll down to the "XenForo Profile" tab. It should be empty and the "User notes" section should not appear.
- If the user is successfully disconnected, try to manually connect an XF user to this WP user by entering the matching forum username. Once connected, each user's profile should look something like this:
View attachment 4052- Finally, if your test user syncs you can run Bulk actions > Refresh users and your users should properly sync
I have followed all the steps and it doesn't work. (Up to point 3 all perfect)
When I try to sync manually it stays like this:

The form is emptied:

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