Comment Count and Comment Replay Box?

[andi7879]

Hi guys, I've just installed XFtoWP and I've got the site and forum hooked up so that a post create a thread which is awesome. But I've ran into a few issues.

1) Comments count is not updating when I add replies.
2) The thread section below each article only gives the option to reply which takes readers to the forum first. Is there another option that allows users to reply directly from the WP post page?

Thanks

 

[andi7879]

Can anyone help ? Comment count is not updating on the homepage on my website

 

[Alex]

Can anyone help ? Comment count is not updating on the homepage on my website

Looks like an issue with the way Elementor shows comments on your site's front page. We hook into the recommended WordPress filter get_comments_number() to add the forum reply count to the post comments and if they use something else here XFtoWP isn't able to reach it.

I can take a closer look if you are OK to send me a WP admin login and see if there is a workaround.

2) The thread section below each article only gives the option to reply which takes readers to the forum first. Is there another option that allows users to reply directly from the WP post page?

There currently isn't an option to post comments from WP, but that is a very popular suggestion here and one we will look at after XFtoWP 1.3 is released.

 

[andi7879]

Looks like an issue with the way Elementor shows comments on your site's front page. We hook into the recommended WordPress filter get_comments_number() to add the forum reply count to the post comments and if they use something else here XFtoWP isn't able to reach it.

I can take a closer look if you are OK to send me a WP admin login and see if there is a workaround.


There currently isn't an option to post comments from WP, but that is a very popular suggestion here and one we will look at after XFtoWP 1.3 is released.

Hi thanks for the reply, I'll send you a DM

 

[Alex]

I see a possible workaround with the custom fields setting:



...but the comments count should really show in the first place.

 

[andi7879]

yes, I had a look at that too, but not sure how to set them

 

[andi7879]

I spoke with Elementor today and they have looked through my site but say the issue is because my WP comments table isn't showing comments, so it is unable to load the comment count to the homepage. Is there are way to solve this? Perhaps have XFtoWP copy comments from XF into the WP database?

 

[Alex]

I spoke with Elementor today and they have looked through my site but say the issue is because my WP comments table isn't showing comments, so it is unable to load the comment count to the homepage. Is there are way to solve this? Perhaps have XFtoWP copy comments from XF into the WP database?

That's an odd answer to me as regardless of whether there are any comments, using the proper get_comments_number in their comments template should produce the same comment count. That also doesn't explain why it works on single and not homepage.

 

[andi7879]

Any suggestions on where I can find the Comment code in Elemenotor to see if they are using the proper get_comments_number?

 

[andi7879]

That's an odd answer to me as regardless of whether there are any comments, using the proper get_comments_number in their comments template should produce the same comment count. That also doesn't explain why it works on single and not homepage.

I found this code looks like they use the correct method of getting comments. What do you think?

<?php
namespace ElementorPro\Modules\DynamicTags\Tags;

use Elementor\Controls_Manager;
use ElementorPro\Modules\DynamicTags\Tags\Base\Tag;
use ElementorPro\Modules\DynamicTags\Module;

if ( ! defined( 'ABSPATH' ) ) {
    exit; // Exit if accessed directly
}

class Comments_Number extends Tag {

    public function get_name() {
        return 'comments-number';
    }

    public function get_title() {
        return __( 'Comments Number', 'elementor-pro' );
    }

    public function get_group() {
        return Module::COMMENTS_GROUP;
    }

    public function get_categories() {
        return [
            Module::TEXT_CATEGORY,
            Module::NUMBER_CATEGORY,
        ];
    }

    protected function register_controls() {
        $this->add_control(
            'format_no_comments',
            [
                'label' => __( 'No Comments Format', 'elementor-pro' ),
                'default' => __( 'No Responses', 'elementor-pro' ),
            ]
        );

        $this->add_control(
            'format_one_comments',
            [
                'label' => __( 'One Comment Format', 'elementor-pro' ),
                'default' => __( 'One Response', 'elementor-pro' ),
            ]
        );

        $this->add_control(
            'format_many_comments',
            [
                'label' => __( 'Many Comment Format', 'elementor-pro' ),
                'default' => __( '{number} Responses', 'elementor-pro' ),
            ]
        );

        $this->add_control(
            'link_to',
            [
                'label' => __( 'Link', 'elementor-pro' ),
                'type' => Controls_Manager::SELECT,
                'default' => '',
                'options' => [
                    '' => __( 'None', 'elementor-pro' ),
                    'comments_link' => __( 'Comments Link', 'elementor-pro' ),
                ],
            ]
        );
    }

    public function render() {
        $settings = $this->get_settings();

        $comments_number = get_comments_number();

        if ( ! $comments_number ) {
            $count = $settings['format_no_comments'];
        } elseif ( 1 === $comments_number ) {
            $count = $settings['format_one_comments'];
        } else {
            $count = strtr( $settings['format_many_comments'], [
                '{number}' => number_format_i18n( $comments_number ),
            ] );
        }

        if ( 'comments_link' === $this->get_settings( 'link_to' ) ) {
            $count = sprintf( '<a href="%s">%s</a>', get_comments_link(), $count );
        }

        echo wp_kses_post( $count );
    }
}

 

[Alex]

Nice digging but it's not enough for me to say where an issue would be. It would more come down to the actual template rendering to know, and also the context of the loop in the frontend (also part of the template).

I have a workaround idea to include the reply count as a post meta key so you can at least use the custom field value if the default comment count doesn't work for the Frontpage. I'll have to send it out in the next update which I am closing in on.

 

[andi7879]

Nice digging but it's not enough for me to say where an issue would be. It would more come down to the actual template rendering to know, and also the context of the loop in the frontend (also part of the template).

I have a workaround idea to include the reply count as a post meta key so you can at least use the custom field value if the default comment count doesn't work for the Frontpage. I'll have to send it out in the next update which I am closing in on.

Awesome looking forward to getting this solved Thanks for you time